Absolutely awful! The lack of customer service is farcical. I placed my order and recieved confirmation with delivery dates. These dates came and went, so I emailed them to query where my order was. I received no response for 3 days, so I emailed them again. 3 days later, still no response. So I called them and they explained they had to contact the manufacturer but would get back to me. 24 hours later and still no response. So I called them again and I was informed the item I ordered hadn't even been produced yet (it was a personalised item)! I am now having to wait a further 3/4 days to receive my order, let's see if this goes to plan. Would not recommend this company!