You will regret asking for this. I ordered items on Dec 7th with expected delivery on Dec 9th. No advice re delivery so I called to be told that the items come from supplier and you would check and advise. Nothing from you so I called again to be told that the "supplier" could not trace the order, now 12 days after my order. Why was I not told this after the first call????? You offered no solution other than a refund, no apology, no explanation, no effort at all. I will NEVER do business with you again and will advise anyone I know to avoid you at all costs. Happy Christmas, I am two presents short.