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Sam Mccann
Purchased the light bulb push lamp on offer and had a voucher to use, ordered and received very quickly 31st March, but on arrival, the box was dented on one edge, opened the box, the product was damaged and broken where you placed the batteries, when batteries finally in, the product was faulty and didn't work, very upsetting for my 4 year old nephew, has it was a gift..I called prezzybox on the 1st April, offices stated open til 5pm, no they wasn't, I started calling at 3.20pm, until 4.55, with no answer, I left a message finally, no contact made by them until I called them again 6th, no call from them in all that time about this faulty product, the lady I spoke too tried to fob me off by saying it was a bank holiday and they was closed, no it was, that was the weekend before, there CS has a lot to be desired. I was eventually refund, but it took, 5 days, 6 calls, and 3 emails to get this sorted, don't bother, it's not worth your time in buying sub standard products.
9 years ago
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Prezzybox has a 4.5 average rating from 58,292 reviews