The goods I bought were advertised on This Morning TV as good quality.. I spent nearly £100 for my sisters birthday present. They were not worth the money and were returned for a refund. £15 was spent in postage. I rang over 8 times to find our where my return was with excuses from BT systems not working and the warehouse not logging it as being received. Only when was able to find the proof that it was received signed for my C Millar a week earlier, was a refund actioned, I was told that it may take up to three days to get in my account. I will wait and see . I hope I don't have to ring Pressie Box again. I am very disappointed with the customer service and will not be using Pressie Box again.