Unfortunately my experience of ordering from Prezzybox.com was less than satisfactory. There was a 24 hour delay of my goods being delivered and when they arrived one of the items was damaged beyond repair. The batteries inside this item had corroded and burst. Clearly this item had been on the stock shelf for quite some time and sufficient checks had not been made to ensure it was still in working order prior to dispatch. Prezzybox.com customer services did respond quite quickly to my complaint and I have no complaint about the member of staff who dealt with this. This person agreed to dispatch a replacement item via express delivery. However this item has still not arrived, which is either something to do with the Warehouse or an issue with the Courier. As this item was a gift item, I was unable to gift it. Overall a very poor experience which makes me extremely reluctant to order anything else from this company.