I ordered a personalised pen for a really close work colleague. It arrived and I was so disappointed to see the engraving on it was incorrect. When I contacted you regarding this you informed me it was in fact my fault. The website allowed me to complete the sentence but then obviously chopped the last letter off. I was unable to give the gift to my friend and will not recommend your website to anyone. I think it's stupid you don't verify your orders. Especially personalised ones.
8 years ago
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