I ordered what was supposed to be a Christmas gift, then received an email to say it had been dispatched the following day. Several hours later I received an email saying it was out of stock. I then got in touch with the customer services department to let them know I just wanted a refund as it would not be here in time, for them to tell me it had been dispatched. I have sent two more emails since this reply and had no response still, this was the 22nd December when I originally responded.
8 years ago
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