I ordered on the 10th April and paid extra for next day delivery, yet I am still productless 8 days later!!! My order has apparently been delivered and signed for but nobody knows where! I didn't even receive anything through my door to say where it went. After contacting my neighbours (two each side and one across the road) to see if any of them had taken it in I called the helpline to be told they could email me a copy of the signature over - which made no difference to me because I knew it wasn't mine!!! I was also told that they would resend my order straight away (which is fair enough - these things happen) but I am STILL waiting and have had no further contact from them!! Basically I am over £20 down with NOTHING to show for it. GGGRRRRRR!!!! This is a photo of my floor with nothing in it!!...