On 11/02/17 I ordered a photo of two cats with their tails in twined for our 25th wedding anniversary in June, with our names and wedding date to commemorate the day but after contacting the customer services department a couple of times and leaving many bad reviews, my complaint falls on deaf ears, and no refund has been offered or received. If I want to donate to a cause I would donate to a child cancer cause and not a company like this. Where is my order/refund????????? DON'T TRUST THIS COMPANY. Small claims court, here I come. I have given this company more than enough time to sort this out!