Bought a mug, that was broken, when I rang up i was told I could only return it if all the packaging and bubble wrap was still inflated. And also they don’t refund or accept any returns that have been damaged in transition! So I’ve paid £8.99 for a broken cup that is no use to anyone and also had to pay out for another from somewhere else! Will not be using prezzybox again.
7 years ago
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