Horrendous service! Ordered a number of items for secret santa gifts on 7 december and paid £4 delivery. The expected delivery date was between the 08-12/12. I still havent received anything! The items were only dispatched late on 11/12 and hermes still don't even have the parcel! If and when they finally get delivered they will be returned straight away as its gone past the date i needed them for! Safe to say I wont be using you again. When should people order the 1/12 to get them for xmas day??? Not acceptable and who knows if i will ever evem get the items!