Ordered online and because I’ve recently moved Paypal gave wrong address, because of the system it didn’t allow me to check the delivery address before submitting the order which to me is a major flaw, and because it was Friday evening couldn’t get hold of anyone until Monday, which to me for a retail company in 2017 / 2018 is a big FAIL! They couldn’t change the Address before it was dispatched and no way of myself editing my order, only online site I’ve come across that doesn’t allow that... they said I would get a refund when the item is “officially” lost which is ridiculous because the instant it was dispatched to the wrong address it was lost as far as I’m concerned. I emailed them asking when it would be classed as lost and have had ZERO reply. I would avoid this company if I had the chance again...