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Marny Godly
Not at all impressed. I ordered a parcel from Prezzybox (which contained a few stocking fillers) a good week before Christmas. I didn’t receive anything for a few days, which I thought was ok due to the Christmas rush. However, when I contacted prezzybox, they told me that after investigation they thought my parcel had been lost and they would be sending my parcel next day delivery via DPD. That was good, or so I thought. Well the next two days came and went and nothing. By now it’s Christmas Eve the next day, so I have to scrabble around for more stocking fillers ☹️. Finally today 28th December my parcel finally arrives!! Having said it was sent out Next Day, there is nothing on the parcel saying next day, (which on all the other parcels which I have paid for next day delivery there has been). Also, I sent another message to prezzybox on the 23rd December stating nothing had arrived. Ok, I wasn’t expecting a reply from them over Christmas but they were back to work yesterday and still no apology. Hence I shall not be using this company again!!
7 years ago
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Prezzybox has a 4.5 average rating from 58,290 reviews