Ordered a gift for Christmas, and splurge for Next-Day shipping. There was no disclaimer, no warning that delivery could be delayed. and lo and behold, my next-day delivery turned into a 5-days delivery. If I had enough warning, I would have been able to manage expectations and told the receiver they'll be getting their present after Christmas. But nope, that didn't happen, and we were all disappointed. And it being the holidays, of course there was no one at Prezzy to answer my mail. I'm not so much mad that it was late; but more so that I was promised a next-day delivery and that didn't happen. In the future, please put up a disclaimer saying it's not guaranteed. Or remove next-day delivery option when it gets near the holidays. I will have to reconsider ordering things from you again in the future.