Delivery was stated as 1-3 days on your website. My order was placed before 9am on a Wednesday. A dispatch note was received by email after 5pm on the same day. The Saturday following I sent an email via your website to chase my order, but NO reply was received within the 24/48hr timescale you state. My order was finally delivered the following Monday, which equals 5 days after my order was placed. If your delivery time scale is "Working days" this should be clearly displayed on your website and your staff need to return customer emails..
7 years ago
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