I ordered two gifts from Prezzybox, one of which I have received which is very good. The service was excellent, however the delivery company Yodel which you use, have not been very encouraging. They delivered a parcel 3 times at times when I was absent from my house. On the morning of the second attempt at posting the parcel which required my signature, I telephoned the driver directly and told him that I would be home after 3pm, when I got home, he had attempted to deliver the parcel at 2.45pm, he then tried to deliver his third attempt at 10.45am the next day, even though I told him on his mobile phone that I would not be home until after 3pm every day!!. So I cannot rate the other parcel, as I have still not received it!! Apparently I am supposed to travel 41 minutes to collect it from the nearest depot, which would cost more in petrol, than the item that I ordered! I appreciate that they tried three times, but if the driver had passed the message along, the third attempt might have had more success.