Viewing and ordering is pretty straight forward no dramas in that area, the site is well laid out and it's easy to find things so no problem there, I'm not sure why I've been asked to do this review because the item I ordered is late being delivered so I'm assuming an invitation to leave a review is automatically sent to everyone a day or two after their estimated delivery date has passed but unfortunately I can't comment on delivery, or how good the packaging is or if the item arrives in a satisfactory state obviously with it being late all I can say is I'll give Prezzybox another go one day when I need a gift and if my item is late then I'll probably leave it at that.