I would have given "Very Good" but for a mix up with the confirmation. I required the perfume for Valentine's day so when online I saw the delivery would Wednesday 13th Feb I placed the order. When the conformation came through the delivery stated Wednesday 13th Feb - Friday 15th Feb so it would be too late on the 15th. I sent two emails stating I was prepared to pay extra for a delivery on the 13th but received no reply. I then ordered from another company....I received that order on the 12th and today 13th the Prezzybox order has arrived and therefore I had no need to place the second order. I will not return the order as I'm sure my wife will get to use it in the future, but I'm not sure I would trust Prezzybox with an urgent order.