I had to order over the phone due to the website crashing repeatedly and although I was GUARANTEED that my presents would arrive in time for my mum's birthday (predicted delivery date 9/06/16-11/06/15) it is now the 13th of June the day OF my mum's birthday and her gifts have not arrived. For the Customer service I received I also give 1 star as I was treated like a second rate citizen by the email team. Absolutely livid and come Monday I will be making an official complaint.
10 years ago
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