Fabulous customer service and the best prices (good enough to make it worth buying even with the cost of international shipping)! I had e-mailed several vendors, including Prima Equine, trying to confirm in-stock status of the Equipe safety irons in black/black that seemed to be on backorder at a bunch of places, and Daniel responded right away confirming the stock. So I purchased the irons (and an extra safety arm, since they had the best price on that too), they dispatched them within a day, and they arrived to me in rural California within 4 days, including the weekend! Highly recommend for good prices and fast and personable service - I will be back!