This was my first experience of purchasing diamond jewelry online. The chat feature was very helpful and I spoke to Jennifer on more than one occasion prior to making the decision to purchase a one carat princess 5 diamond wedding band. Jennifer also offered to assist me with completing my transaction. I received emails regarding the time frame to expect the ring and tracking. The package arrived and it was like Christmas, the ring had great "bling" and it was affordable for a I -VS2-SI1 quality diamonds, and set in 14K white gold. I