“Bought my wife a new wedding set. Wedding ring poorly made. Not solid gold on finger side, diamond were protruding out the bottom, engagement ring had Re sized and they sent it back with the resized area not solid gold just a piece.
This took over 2 months to get done”
“I never got the ring I ordered since May of 2024! I have went back and forth with prime style. Since Sept of 2024 and they cant find it still so I have to pay 915$! I got totally ripped off from Prime Style! Don't order anything from these people!!”
“I changed my mailing address the day they shipped the ring.prime style stopped the shipment and resent it to the updated address.great customer service!and what a beautiful engagement ring!! Thank you so much!I know I saved at least a thousand or two.i was very nervous,but prime style pulled through!everyone complements the ring everywhere we go.simply stunning.one thing tho prime style should have better pics with the ring on a finger and different angles for different veiws.i almost diddent buy it because I was unsure of what I was getting.but I'm glad I bought it!thanks so much prime style!”
“This was my first experience of purchasing diamond jewelry online. The chat feature was very helpful and I spoke to Jennifer on more than one occasion prior to making the decision to purchase a one carat princess 5 diamond wedding band. Jennifer also offered to assist me with completing my transaction. I received emails regarding the time frame to expect the ring and tracking. The package arrived and it was like Christmas, the ring had great "bling" and it was affordable for a I -VS2-SI1 quality diamonds, and set in 14K white gold.
I”
“My 1st time visit this Primestyle.com. I was shopping for a bridal set and I got the ring after almost 2 weeks from the date ordered. I chose free shipping. My ring 💍 size is 4.75 so it needs to be customized. The ring came so beautifully 😍”
“"I have been working with Prime Style over a 3 month period and have had numerous interactions with them directly. I would like to start off by saying overall I have had a good experience with their team, including the owner David, and the customer service they provide. I bought an engagement ring set from them in April, and have returned and upgraded twice with very little issues. Every time I communicated with them, they were able to explain the process and help resolve the issues. When buying such an important item online, customer service is key and Prime Style has been willing to work with the me, escalate problems when needed, and ultimately giving resolution to situation. Some constructive feedback I can provide is to ensure you order in advance, or give yourself plenty of time in case unforeseen events happen.”
“The ring is absolutely beautiful. My fiancée loves it and gets so many compliments on it. Prime style answered every question and concerns I had. I highly recommend them and they’ve definitely won me over and have gotten a forever customer.”
“Very polite customer service, on time delivery, very happy with my purchase. Would highly recommend to family and friends and will continue to be a customer.”
“The ring I got was beautiful and was blown away by the quality of the diamonds. I was so worried it was going to suck. I highly recommend that if your considering a diamond ring this is the place”
