I changed my mailing address the day they shipped the ring.prime style stopped the shipment and resent it to the updated address.great customer service!and what a beautiful engagement ring!! Thank you so much!I know I saved at least a thousand or two.i was very nervous,but prime style pulled through!everyone complements the ring everywhere we go.simply stunning.one thing tho prime style should have better pics with the ring on a finger and different angles for different veiws.i almost diddent buy it because I was unsure of what I was getting.but I'm glad I bought it!thanks so much prime style!