“"I have been working with Prime Style over a 3 month period and have had numerous interactions with them directly. I would like to start off by saying overall I have had a good experience with their team, including the owner David, and the customer service they provide. I bought an engagement ring set from them in April, and have returned and upgraded twice with very little issues. Every time I communicated with them, they were able to explain the process and help resolve the issues. When buying such an important item online, customer service is key and Prime Style has been willing to work with the me, escalate problems when needed, and ultimately giving resolution to situation. Some constructive feedback I can provide is to ensure you order in advance, or give yourself plenty of time in case unforeseen events happen.”
“They sent the wrong stone color to start with. The customer service was great and they fixed the problem right away. This is the second time I have bought from them and I would highly recommend them.”
“They were very helpful, I thought my diamonds had fallen off so I sent it back, the said they were not off. I decided to change the setting and they helped me choose a different setting. Very pleased with the new ring and setting. Always communicated with me”
“Great communication and customer service and delivery on time . Great experience buying from your team and hope you will continue to offer this excellent service to customers at your great prices. Great work Prime style . I wish all the very success to your business and team”
