If I could give them 1* I would and having now seen all of the shocking reviews on here it seems shoddy service and appalling print quality is routine for these cowboys! I ordered a banner on Friday, sent my high quality photoshop art work to them immediately. It took them until Monday, 3 attempts by 3 different staff to send me a 'demo file' for approval which didn't consist of a page of grey lines! Alarm bells should have rang here but I was in a rush as it was for a big birthday and their promise of 'SAME DAY PRINTING NEXT DAY DELIVERY' kept me onside. I asked a further 3 members of staff whether this banner would definitely arrive by Thursday and I was told on all 3 occasions that it definitely would. Wednesday came and it was only when I queried this AGAIN that they decided to post it!! Thursday came, no banner. The banner finally arrived on Friday evening which meant it was completely useless to me. One positive from this is that it was only for a birthday as a joke to hang outside my sisters house. The print quality and material it was printed on were a joke, especially as I know for a fact that the file I sent them was of the highest quality so absolutely zero excuse on my end! I'm now going through visa to claim a refund as this pathetic excuse for a company are refusing to do so and if I can spread the word and stop as many people as possible from using this company I will. DO NOT WASTE YOUR MONEY HERE.