They sent out a printer drum replacement for me. The item arrived on time. HOWEVER, if like me the item is incorrect and does not fit, this is not the company that cares!!!
After 3 x messages (as you can get them on the phone, every conatct is via email), the response never arrived. Not even "we are looking into this for you". Just plain NOTHING. Might as well just have an auto reply message which reads "we can't be bothered to reply" at least that woul dbe something. I think I will stick to the company I used before Cartridge Monkey.
4 years ago
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