Order not dispatched, chased a number of times, no response to any emails (still). Had to find another supplier and order through them. Randomly got a dispatch email weeks later to confirm the order has been dispatched and then it arrived as expected the following day. Would return the item but lets be honest, we wont get any money back so we may aswell keep hold of the toner. First order from this company went really well, this second order couldn't have been worse. If anyone does consider ordering with them then definitely pay PayPal so you can open a case with them when it goes wrong.