AWFUL EXPERIENCE. I typed an email out 5 days ago and still have not received a response. Here is what I typed: “ My ink got delivered today and I extremely disappointed in your product. It all started off when I opened the package. As I opened the ink it exploded all over my hands and now I have black ink stuck to my skin. Secondly, when I installed it into my printer everything looked great until I attempted to print something… the ink doesn’t even work!!! I attempted printing 5 times and all I got was a blank piece of paper. I ran tests on my HP printer and multiple times it said the cartridge was okay however it clearly wasn’t. On one occasion I got a messaging saying “this ink is for an older version of the printer” however on your website you advertise as “LATEST VERSION”. I am extremely disappointed and enraged actually. I hope something can be done to resolve this.”