Ordered Monday, expected it Tuesday as I paid extra for a quicker delivery. Email Printer ink direct with query on delivery....No Response At All. I had an email from DPD with delivery details, which did not materialise. Another email from DPD the next day. Altogether I sent 3 emails to Printer ink direct and even if all the delay was with DPD I didn't receive any curtesy reply to any of my emails in which explained I used the express delivery as I had legal papers to print off and get signed and had caused me a lot of stress and distress. I found an alternative way to print them off, no thanks to Printer ink direct. My delivery arrived Thursday. Disgusting customer service. Very poor delivery service. I will never use them again, and you're best looking for another company who may value your custom. I'm not a complainer but this needs to be spoken about. If it's urgent use someone else.