Odd to deal with, but I did get the product and it works, so basically OK. The odd part: I ordered over a weekend. On Monday they took payment and and sent me an email saying the order was being prepared along with a Royal Mail tracking number that never worked at any point. After a week of nothing I emailed the contact address they list, and never heard back. A week after that, the order arrived with a completely different (Parcel Force) tracking number. The order status page never updated at any point. So 1/10 for communications, but on the plus side they did send what I ordered, and were cheap.