This is a HORRIBLE company to work with. I purchased a photo blanket on November 6th. It is now December 22nd and I have not received it. Their website says if you order blankets by December 12th that you will get it by Christmas.... that is obviously a lie since mine was placed on November 6th and nothing. I have tried contacting them for weeks now. There phone never works or you wait on hold until it disconnects you. They do NOT answer emails as I have sent multiple. I have spent HOURS on chat just to be cut off multiple times when I get close to the first person in line of the queue. I will NOT order from them again and I will make sure everyone knows about my experience with them. As of now, I still have not gotten a response from them