Well where do I begin. Ordered a fleece blanket for Christmas present on 9/12 with the promise of delivery before Christmas, P&P £6.99 paid! On 22/12, no delivery so called customer service, after 3rd call at approx 30 mins each, finally got an answer. Firstly I was told order shipped on 20/12 but no guarantee of before Christmas. After querying the original Christmas delivery promise I was then told of course I was guaranteed to receive the item before Christmas but if not, after Christmas...... what a joke. I asked for tracking information but that was not available but was promised it would be emailed by logistics team..... a real joke. Christmas came and went, no blanket so on 29/12 I called again and spoke with Paige, personnel from printerpix, who told me the item was never shipped due to COVID-19 and high infection rates.... what a joke!!!!! Paige told me they would produce the blanket in 24 hours, ship urgently; 2 day shipment and refund P&P, then she placed me on hold to talk to the production team to verify when I would received this item. Well surprise surprise the phone was disconnected. Well watch this space. Use Printerpix at your own peril. What a total joke!!!!! Printerpricks????