I purchased vouchers for photo books for a very good price, but I was having so many problems using them to complete my order. I needed help from customer service to process the order. After 3 frustrating weeks of emails with miscommunications and failed promises, as well as waiting on hold on the phone for many hours, Patricia was finally able to help me complete my order within the chat. She was the only helpful person I had contact with.
4 years ago
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