If I could leave 0 stars I would. I did a large order of prints for mother's day, father's day, and a birthday. I paid extra for the add ons of HD print and logo removal and when I received the order the pictures were incredibly grainy. I have reached out to customer service several times about getting a reprint and even reuploading the photos if needed and each time I have sent them an email I get one response and then they never respond to my follow up. I'm not kidding every single time. At this point I don't even want a reprint I just want a refund but again they don't reply to my follow ups. Very disappoiunted will not be using them again and I DO NOT recommend.