If I could give this company a 0 star, I would. I received a photo book for my wedding. I included the professional engagement pictures we had done. The preview looked great! However, when the book finally got here, every picture inside the book was blurry. I reached out to their help desk, no response. I tried emailing another address I found on the site, got ghosted. I tried calling their numbers and they are telling me I have to pay to ship it back in order to get a refund or deal with it because the preview was fine. I asked to speak to someone higher up and got hung up on. I have been attempting to get help with this for 5 months now. The worst company I have ever worked with. I hope their products dont ruin anyone else's big moments like they did mine.