I used this company with a groupon voucher purchased. It took an eternity to upload photographs to create the books and took hours over several days to complete them. There was not a cut off or warning when completing these that you were add extra pages at an additional cost when completing. The first I became aware was at the checkout and there was no facility to edit at the stage. Due to the length of time it took I completed the order and contacted the customer service department. It cost me around an addition £40 for around 20 pages extra over the 3 books when a 40 page photo book cost just over £20. I feel like I have been ripped off. I emailed first thing the next morning and was not satisfied with the reply and unable to cancel my order and no partial refund offered. The photo books arrived today and are not satisfactory for the extra cost. If it was the initial cost it would not have mattered so much. The bind in the middle of the book cuts of parts of certain photos. I would not recommend this company. The service was awful. I have purchased photo books from Colorland previously and highly recommend the quality and service from them. This was not a good deal when I ended up paying around £50 including my delivery on top of the voucher cost. I would have accepted paying the cost of an additional photo book around £20 but the £40 is very excessive.