Printerpix ruined my Christmas! First of all I planned early because I have 2 toddlers and in order to pull it off u have too. So we took our Christmas family photo in September. I ordered my cards the 1st of December. I ordered 45 cards. I patiently wait and received 5 cards in the mail! I called and spoke with Adrian the first time and was promised this would be fixed. All I had to do was pay for the shipping on the remainder 40. Once the invoice was paid. I then called back and spoke with Adrian who stated it was fixed and 40 cards would be mailed to me. Anxiously waiting again my post man walks up to my door on Sunday DECEMBER 29th and delivers 1 CARD!!!!! Needless to say I was over the top fuming!!! But can’t call because it is a Sunday and they are closed! I call Monday speak with a representative who notices the mistake and gets her supervisor on the phone to “help” to rectify the mistake. I speak with Dominique who is a very unapologetic individual who offers to send me my CHRISTMAS cards that I originally ordered. Mind you it is now New Year’s Eve! What am I going to do with those?????? Oh and he offered to refund me the shipping which I paid twice for a mistake they made x 2! I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE WHO WANTS TO ENTRUST A TIME SENSITIVE PRODUCT WITH A COMPANY WHO EMPLOYS SUCH INCOMPETENT INDIVIDUALS WHO CANNOT GET AN ORDER STRAIGHT REGARDLESS OF MULTIPLE ATTEMPTS!!!!!
5 years ago
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