The product guarantee is false. I received my order week after one month. It was SUPER dark. I emailed customer service. Only received a scripted response. Pre-COVID. Thought I would give it another try. Received tracking but no movement this far. It's been two weeks after receiving tracking. Order made the beginning of July. I contact online chat multiple times. Scripted responses every chat. Every chat says it's being escalated. Emails not answered. Quality if product and customer service has drastically declined.
4 years ago
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