I ordered my son a blanket for Christmas back on November 20 th. About a week before the cut off date. I have yet to receive any kind of email to approve artwork much less an email just to say that my order is being worked on. I’ll be sending all this information to the Better Business Bureau ASAP. The company should be shut down for fraud and false advertisement. They should at least be giving refunds to customers who won’t be getting the product they paid for by Christmas. I should have checked the reviews, my mistake. There will be a special place in Hell for the assholes that run this fly-by-night “business” they are heartless crooks who took advantage of animal lovers. Shame on them!!!! Should have been suspect when there was no phone number to call. Makes me sick to see how they say they are “helping animals” and “shelters” yet think it’s okay to rip people off.