“We enjoyed the prints & frames so we ordered 3 for ourselves & 1 for a neighbor. We ordered all with frames. Then we ordered one of our cat, again with the frame, and it came without the ordered frame. When we notified PetPrint of the missing frame, they refunded our money & advised us they couldn't honor our order.”
“I got my blanket fairly quickly but the size is way smaller than appears online. So that is kind of scam. I also got someone else’s blanket that says “Just a Girl Who Loves to Read”. Has picture of girl reading and the name Elliana on bottom right corner. Find me on FB and you can see picture of it! Love to find the owner.”
“Scammed once , not again! Have sent email after email. Product ordered 11/25/25 still no package. I have requested my money back with no resolution on that! BBB WILL GET NOTIFIED”
“It has been nearly four months, yet my orderis nowhere to be seen. The only reponse from customer service I am getting is they cannot guarantee a specific delivery time.
This company is scam and I doubful I feel ever see my order...or my money for that matter.”
“I would give this a zero if i could! this place is a scam!!! You can’t search your order because “their portal is down” and when you email asking about order or refund you hear nothing back!!!”
“One star bc I can’t give negative stars. DO NOT SEND YOUR MONEY - I REPEAT - DO NOT SEND YOUR MONEY. Complete scam company! They’ll blow your email up with sales, BOGOs, discounts if you refer a friend, but keep your $ and NEVER SEND YOU THE ITEMS PURCHASED. I emailed them again (and again!) to request updates on delivery, which was promised at 2-4 weeks. It’s been 3 months now! No replies, radio silence. Oh and that link to “track your shipment”? Broken webpage. I reported them both to my credit card company (and got full $ back) AND the Canadian Anti Fraud Agency. ..... Total SCAMMERS.”
“Paid for and never received blanket that was ordered in September 2019!
No response to emails and no phone answered or availability of voicemail!
Scam! Reported to all authorities!!”
“HORRIBLE CUSTOMER SERVICE. They take you money, and never send your items. They will ignore you and block you on social media when you try to inquire about your order... Then Threaten you and claim you never placed an order with them despite having MULTIPLE forms of proof that you did. STAY AWAY FROM THIS SCAM COMPANY!!”
“total joke of a company and trust pilot removed my previous review for them because it spoke the truth about their awful customer service and fraudulent practices!! If I could give minus 5 stars I would”
