Print Your Pet Reviews

1.3 Rating 204 Reviews
7 %
of reviewers recommend Print Your Pet
1.3
Based on 204 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
I will admit that this company did not have good customer service, and I truly did believe this was a scam especially based on the reviews after I placed my order. I had emailed so many times, and sometimes I would receive an email back, and other times I wouldn’t when checking back in on my order status. I ordered a blanket on November 11th, and just now got it 3 months later. I just want to say that this is a real company, but it does take much longer than what they state. I had ordered this as a Christmas gift for my grandmother, and was upset I didn’t receive it until now, January 5th. I do absolutely love the blanket, and just want to let people know that it’s not a scam and the order will come it just takes a VERY long time.
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Posted 5 years ago
I wrote a review for this a few days after Christmas as the blanket I had ordered for my sister still had not come. Mid-January I finally started receiving emails from them. Its Jan 15 and my blanket has come. It took considerably longer than I thought it would but the blanket is cute and soft. Honestly it would be a higher review if it didnt' take so dang long. Happy with my product but the process was such a nightmare I won't be ordering from them again. I wish the rest of you luck!
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Posted 5 years ago
When I first saw this I thought it was pretty cool, so I ordered a custom blanket on OCT 9th. The email they sent said that everything from artwork to shipping would just take 3-4 weeks. Well 4 weeks later I still had not even received the artwork to approve. The next day after writing a bad review they contacted me saying I should have emailed them first. The next day , Nov 18th I finally received the artwork and I approved. They then said it would another 1-3 weeks to make and 3-5 days to ship. It was shipped Nov 29th. I ended up receiving my blanket Dec 3 almost 8 WEEKS after ordering. I thought the artwork was good so I ordered another blanket Nov 24 a day BEFORE the cutoff date which they said “if you order by this date it should get to you before Christmas.” We’ll it’s now Dec 21 almost 4 weeks after ordering and I haven’t seen the artwork. They just need to stop giving time dates because they haven’t been able to live up to them with me. The blankets are nice and soft and are worth the wait but I would cautiously recommend this to a friend because I have had people talking to me who are in the same situation where they’ve ordered before the date and have yet to receive artwork. They also like me have had issues with the communication with the company. On my second order I sent an email asking them for confirmation that an order went thru because I had deleted the email. I sent that on Dec 7th at 8:50pm and they finally responded on December 13th. They claim to respond in 24-36 hours but I never got a rely until 120+ hours later. And I know it’s the the holiday season and they may have an inbox fluxed with more people complaining about not getting items but they claim to be an award winning CS they just hired MORE people for CS. Just be cautious when you order of a site you saw advertising on IG
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Posted 5 years ago
I have not received my blanket yet. It was supposed to be a Christmas present, but I guess it will just have to be saved for birthday at this rate. Anyway, I cannot say about the quality of the blanket yet [the only reason they did not get one star], but I will NOT use them again. They take forever to respond to emails, and I ordered this blanket in October. It is now December, and it still has not been shipped. Go with someone else. There are too many custom blanket places out there to be stuck with this one.
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Posted 5 years ago
Print Your Pet is rated 1.3 based on 204 reviews