I will admit that this company did not have good customer service, and I truly did believe this was a scam especially based on the reviews after I placed my order. I had emailed so many times, and sometimes I would receive an email back, and other times I wouldn’t when checking back in on my order status. I ordered a blanket on November 11th, and just now got it 3 months later. I just want to say that this is a real company, but it does take much longer than what they state. I had ordered this as a Christmas gift for my grandmother, and was upset I didn’t receive it until now, January 5th. I do absolutely love the blanket, and just want to let people know that it’s not a scam and the order will come it just takes a VERY long time.