I ordered two blankets in November as a Christmas present. They did not arrive and I heard no response for months. I canceled the order of one blanket, but have never received my refund. They emailed me a screen-shot of an employee telling someone else to initiate the refund as 'proof' they refunded me and refuse to do anything more. In addition, when I did receive one blanket in May, it was incorrect artwork that I had not disproved and asked to be changed. I received a notification that the blanket was shipping a week after it arrived. The company is a scam and have not replied to most emails.