Print Your Pet's CSR, after being flawlessly immature once again, decided to report my review. Just sent all email proof to the Trust Pilot Compliance team, so I would like to add another. Besides their obviously horribly mistaken guarantee of product before Christmas, their CSR's were unresponsive. Their automatic notification of shipment gave me tracking that wasn't valid. They did not respond to this, and the order confirmations they gave me did not pull up anything on their site. MONTHS after having cancelled my order and out of the blue I get a snobby CSR who instead of apologizing tells me something to the tune of "your credit card cancellation was reversed," and then word for word says "try again next time :)"