Do not use this abysmal company!!!
They have despatched my order (value approx £200) to the wrong side of the world, and 5 weeks later are still refusing to refund me for THEIR mistake!
My order confirmation email demonstrates clearly the delivery address is perfectly correct (a UK address) but they instead posted the package to Namibia, which is 7,349 miles away according to google!
STILL they will not admit their error and pay a refund! They blamed COVID-19 for a while (good one...!) in the poor 'customer services' responses, and now blame me instead.
I advise you to use their competitors who all have more integrity than this company and have far better customer services.
4 years ago
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