Worst customer service experience ever! I ordered a Garmin smart watch on the 8 of August and it still hasn’t arrived. This was is two months and a half ago.. unbelievable. It was for my boyfriend’s birthday at the end of August! I’ve contacted their customer service team via email and Instagram several times to sort it out and they always reply with the same information and stating they will confirm the item has been shipped. I’ve asked for the money back twice and probike has not accepted this and instead they go on and on about how the watch will be shipped. Order number is 317330477. Please help me out.. I am not sure how you guys are still in business.