Susan Hajek
11:31 AM (0 minutes ago)
to Professor
The black ink cartridge I ordered is working fine. The previous one I ordered from you did not work. It would not sit properly in printer and the message on my screen said "cartridge was not properly connecting". Because I didn't know if it was the cartridge or a problem with my printer, I ordered another black ink cartridge from you and it works fine. Can I return the cartridge that does not work for a replacement? And what address does it go to?
Thank you,
Susan Hajek
3 years ago
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