From the moment I contacted Promotion Products, Nipun was eager to help me with my request. We wanted keyrings for a family reunion. We gave them the design for one side and wording for the other. The following day, the team had a proof for me, I wanted a couple of things changed, and the very next day they had the finished proof for us to view, noting was to much trouble. Even after us organising a payment, and start date which we went over by about 6 weeks, Nipun was still eager to do his best for us, once payment and the order went through , they were manufactured and delivered within 3 to 4 weeks. They were a pleasure to deal with.