I recently worked with Rachelle Ferguson from Promotion Products on an order of custom carabiner mugs, and the whole experience was excellent from start to finish. Rachelle was professional, friendly, and highly responsive throughout the process. She took the time to clarify product options, provided clear updates at every stage, and made the ordering and proofing process simple and stress-free. The end result was exactly what we were after, and I really appreciated her attention to detail and genuine care to make sure everything went smoothly. The added touch of planting a tree for our order was also a great bonus and shows the company’s commitment to sustainability. I wouldn’t hesitate to recommend Rachelle and Promotion Products to anyone looking for quality merchandise and reliable service. — Aaron Kinnersly, Able WA