I initially thought I was getting a great deal on a new pair of sandals, but unfortunately, what arrived was far from my expectations. The item resembled a used return packaged in a damaged box, which was disappointing. Proozy appears to sell open box items as new, despite advertising otherwise. Despite multiple attempts to reach out, I have received no response other than automated requests for pictures of the issue. This lack of communication and service reflects poorly on the company. Take your business elsewhere.
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